![]() ![]() You can create a "virtual block list" to reject incoming phone calls from specific countries as well. This block list lets you automatically respond to certain number with the TwiML verb, and then forward other callers as normal.įor help setting up phone number blocking, please see Reject Incoming Calls with a Phone Number Block List. You can create a "virtual block list" to reject incoming phone calls from specific phone numbers. Configure this TwiML Bin on your Twilio number by following the steps here: Configuring Phone Numbers to Receive Voice Calls - TwiML Bin.Your code should look something like this: TwiML: For the code, you will use the verb.Friendly Name: This is up to you - we recommend using something that gives an idea of what the TwiML Bin will do like “Reject Calls”.Add a Friendly Name and some TwiML, and then click Create.Click Create New TwiML Bin, or the red plus + sign button.The easiest way to do this is with a TwiML Bin. Here are the instructions: The only difference between this method, and using a blank webhook, is that using logs these incoming calls in your Twilio project logs calls will continue to be blocked at no charge to you. You can achieve similar results by responding to incoming calls with the TwiML verb. Steps for submitting a blank Voice Webhook URL on your on your Twilio number can be found here: Configuring Phone Numbers to Receive Voice Calls - Webhook. You will not be charged for any incoming calls in this state, nor will these calls be received and logged in your project. With an empty webhook, this phone number is considered 'out of service' for inbound calls. If you do not want to receive any phone calls on your Twilio phone number, you can configure your number with a blank Voice Webhook URL. Reject Calls from Specific Phone Numbers.Here are some tips to help prevent these calls from becoming a problem: While all Twilio phone numbers go through a testing process before they're made available for purchase, some unwanted calls may continue to reach your Twilio line. When you select this action, a new field appears to choose the desired voicemail box (all extension types that have voicemail options are valid).Twilio gives users a number of methods for blocking incoming calls. ![]() When you select this action, a new field appears to choose the desired extension.ĭirects the call to a designated voicemail box. When you select this action, a new field appears to choose the desired pre-recorded sound clip.ĭirects the call to a designated extension (all extension types, including dial plans, are valid). Plays a designated sound clip and then ends the call without providing any further options. Plays the message, “You have been denylisted on this system” and then ends the call without providing any further options. Select an Action for incoming calls that match the call filter criteria: OptionĮnds the call immediately without playing any message or providing the caller with any options.Use * as a wildcard to broaden call filter criteria (e.g., 800* filters calls from 1-800 numbers, *4437 filters all calls ending in 4437).Enter the Number criteria for the call filter.Select Call Filters in the left navigation menu and then select Add Call Filter.Sign in to PBX Administration (classic) at.You must be assigned the Admin or Super admin role to perform this task. ![]()
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